PRIVACY POLICY
Your Privacy Matters To Us.
This policy explains how The Society & Co handles personal information collected through this website and our enquiries.
Last Updated: August 2026
Information We Collect
When you submit an enquiry, contact us by email or phone, apply for a suite or waitlist, request venue hire or enter a business relationship with us, we may collect your name, email address, phone number, enquiry details and other information you choose to provide. Our website and its service providers may also receive ordinary technical information such as device, browser, IP address and referral information.
How We Use Your Information
We use personal information to respond to enquiries, arrange tours, assess waitlist or resident applications, discuss suite and salon opportunities, prepare venue proposals, manage partnerships and business records, improve our services and meet legal or administrative obligations. We may contact you about the enquiry you submitted, but we do not sell your personal information or use it for unrelated marketing without permission.
Website Forms And Service Providers
Our website forms use FormSubmit to deliver enquiries to our business email inbox. We also use website hosting, email, embedded Google Maps and links to Google and Instagram. We may disclose personal information to service providers where reasonably necessary to operate the website, deliver communications, administer our business or comply with the law.
Overseas Processing
Some technology providers may process or store information outside Australia. The countries involved can vary according to each provider’s infrastructure and are not always practical for us to identify. Those providers handle information under their own privacy policies and contractual arrangements.
Storage And Security
Information may be held in our business email, electronic records and systems operated by our service providers. We take reasonable steps to protect it from loss, misuse, interference and unauthorised access, modification or disclosure. We retain information only for as long as reasonably needed for the purpose collected, our business records or legal obligations, then delete it or remove identifying details where appropriate.
Access, Correction And Complaints
You may ask to access or correct personal information we hold about you, or make a privacy complaint, using the contact details below. Please describe your request or concern and provide enough information for us to identify the relevant records. We will acknowledge and investigate privacy complaints and aim to respond within 30 days. We will explain if we cannot fulfil an access or correction request.
Contact Us
Email info@thesocietyandco.com or call 0412 393 734. You may also write to The Society & Co, 262 Pulteney Street, Adelaide SA 5000.
If you are not satisfied with our response, you may contact the Office Of The Australian Information Commissioner.